MIEN Universal Services(managing consulting firm)

We focus on two main categories of businesses:

The Growing Business.
The Expanding Business.

The Growing Business

For the growing business category, we generally advise on:

1. growing in terms of bottom-line and profitability.
2. growing in terms of hierarchy of people in an organisation- by adding layers of staff from general staff, supervisors, to middle-managers, top managers and the directors.
For growing business we will also provide advise whether to adopt growing strategies, stability strategies or retrenchment strategies.

The Expanding Business
For the expanding business category, we generally advise on:
1. wide expansion of business units, branches, outlets by using current business structure, business model and target market.
2. wide expansion of business unit, product lines, new launching and events.

Our Tasks and Obligations

Our tasks are to ensure that our clients are to receive quality, on-time professional advice that would greatly assist on business growth and improvements, leading the clients towards achieving their Vision and Mission of the businesses.The business practice that we provide include:·

General Business Advisory
  • General Business Audit·
  • Strategic Planning and Advisory·
  • Retail Marketing Plan.
  • Business Plan*
  • Monthly Management Reporting.
  • Specific Issues Reports

* Business Plan for purposes of financing, distributorship, corporate direction, cash-flow planning, valuation of businesses for mergers & acquisitions and reporting to stakeholders.

Document Control

  • Business Communication Strategies·
  • Quality Standard Operating Procedures – Drafting, Review & Revision Services.
  • Legal Document Drafting Services.

Customized Trainings

  • Retail and Sales Training.

Special Projects

  • Retail and Sales Audit inclusive of Customer Satisfaction Surveys.
  • ISO 9001 Quality Management Systems Consulting.
  • Project-based Implementation and Consulting.

Retainers Services

  • Quality Annual Surveillance.

Our Overall Services include:

ж Company Policy ж Corporate Culture & Beliefs ж Business Analysis ж Key Staff Interviews ж Performance Review ж Special Audit ж Salary Scale Adjustments ж Mystery Shopping ж Change Management ж Business Plans ж Site Hunt ж Contingency Plan ж Succession Plan ж Image Makeover ж Staff Counselling ж Events Planning & Road-shows ж Staff Insurance ж Corporate Image ж Quality Awards & Top Industries Awards ж Taglines & Slogans ж

MIEN UNIVERSAL SERVICES (001195660-A)
KAYANGAN HIJAU HOLDINGS (KHH) SDN. BHD. (552024-K)
Tel:
Email: mienspg@gmail.com @ tgkhh@tm.net.my
Mailing : PO BOX 25, 10250 PENANG, MALAYSIA.

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